It’s easy to find examples of wasted talent, which comes from not making full use of a person’s talent, skill or knowledge.
I’ve also seen this in firms where work assignments are not fungible. For example, imagine a shop where most of the software is written in Java, but some is written in Ruby from an acquisition. Let’s say there are 15 Java programmers and 5 Ruby programmers, and neither group is particularly familiar with the other language.
One day, the company publishes its quarterly roadmap. On it, there is a single feature for a Ruby product and ten features for Java products. The Ruby developers are left with a choice of learning Java or lying fallow. Either choice leads to individuals not utilizing their Ruby skills, which is a waste.
One technique that can help with wasted talent is paired programming. The effect of pairing is skills or knowledge transfer, so use of paired programming can help the Ruby programmer learn Java and those Java products more quickly. While pairing is often slower than solo programming, it does leads to fewer defects and allows both programmers’ talents to be used — albeit at a lesser capacity at first.
I saw this waste occur when a firm hired a quality engineer who is skilled at test automation, but was instead tasked with manual execution of test cases. In particular, the regression suite of the legacy product took days to walk through, and the test teams received code too late to have adequate time to execute the full suite.
Test automation is an investment in the product, and it’s not free. Even for a greenfield application, it will often take more time to write an automated test than to execute it manually. Of course, once the test is automated, it can be executed in a fraction of the time, which pays dividends.
Pairing in this case was challenging because many of the manual testers did not know how to program. And automation of the regression test scripts right before a release is not an ideal classroom setting. A coding dojo would be a better environment to convey the power of test automation.
Coding dojos are collaborative learning environments where people can acquire new skills. For example, there is an exercise (“kata”) called the Bowling Game that’s used to teach test-first development (TDD). Participants in the kata, even ones who haven’t programmed before, learn the exercise by rote to start with. Questions leads to learning programming concepts as students are ready. There are different katas and sample applications available on the internet that would make a suitable subject for test automation.
Sadly in this case, the firm did not want to make that investment. Predictably, the test automation engineer found a position elsewhere because he found the work unsatisfying.
Next time, we’ll look at wasted inventory.